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A Sensis Yellow Pages - Marketing Initiatives Seminar
Level 15 - 140 Arthur St Sydney - 4 to 7pm - Monday 1st December 2008
Yellow Pages Advertising - what works for us

Cornerstone - Yellow Pages has been the cornerstone of our marketing to new customers during our 40 years in business - this year we spent $220K for Yellow Pages re Sydney Metro - Penrith Blue Mountains - Campbelltown - Windsor - Wollongong - Central Coast - Newcastle - Singleton Hunter Valley - Southern Highlands - and all the Sydney local Yellow Pages.
YP is the leading source of new business for Fumapest - even though Fumapest is a clear leader in Australia re SEO for pest control related key words phrases (see our search engine rankings) the Yellow Pages is still our leading source for NEW customers - when the homeowner finds termites it's an emergency - Yellow Pages is handy in almost every home and business.
See our Yellow Pages adverts for Sydney Metro Yellow Pages and regional Central Coast Yellow Pages and Sydney local Sutherland Yellow Pages

Mass marketing in general - people's decision to select a particular service provider is based upon mixed emotions and circumstances - fear, greed, sex, gregarious nature, time poor, laziness - bombarded with marketing in daily life - value for money - perception is reality - projected image very important - professional, stable, reliable etc.


Know your customer - analyse and select market sectors that suit your business approach - Fumapest provides a "premium service company at competive prices" we target domestic localities with high disposable income - and certain industries which need safe effective service - assess the prime motivational factors that influence the customers decision to buy from you - look the demogaphics - assess your capacity and relative cost to service those target markets.


Yellow Pages display advert design techniques used by FUMAPEST


Prima facie - at first sight - at a glance - advert has a prominent FUMAPEST name / logo at the top of the advert - overall the advert must look professional - authoritative - relevant - well ordered - easily to read - different from others - designed to impart confidence to consumer that the job will be done right - NOT cluttered - confusing - avoid obvious self engrandisment - praising "the best" "the leader" unless you can back it up


A emotional tag - listed on or near top of advert - connect with the customers likely state of mind - with Yellow Pages they are looking to buy now - we use "Our Experience is your Peace of Mind" - another good example of a slogan with emotional is "Tip-Top's the one ... good on-ya Mum" - in many of our markets people fear many of the pests - termites can big damage, no insurance, an essential service - spiders arachnophobia etc - cockraoches spread salmonella etc


Prominent phone number - call to action - after all a prime objective is to have the customer call you


Website prominent - with good reasons to look it up - YP advert directs many of our new customers to our website where we display lots more information - work well together.


Plenty of room - put phone number, website and important text at least 1 cm space from on side of the advert - otherwise advert could be on spine and phone number obscured (not a good idea)


Custom design advert for each YP locality - be different - if most of others use alot of red and blue - then use a green background - loook at what they offer - be different - appear better.


Select colours wisely - different colours mean different things - green and brown - nature - environment - down to earth - genuine - blue - dark blue is an authority colour (police) - light blue - fresh - clear headed - dark purple regal colour - yellow energy (sun) - avoid bight green yellow sickness (bile)


Symbols can also have an influence on the buying decision (subconsciously) eg the circle is the chinese symbol of friendship - motherhood - a double OO in your phone number (here's looking at you).


Best size is a 4UD or bigger - Sydney local directories close soon - end of December to January - we recently analysed the cost for Sutherland of a 3P (3UD in full colour) vs 4C (4UD in multi-spot colour) - the latter is 7% dearer BUT has 33% more advertising space (and closer to the front) .... more details


4UD in multi-spot colour - green, red, blue, black, YP yellow (no white) - percentage 10% to 100% for green, blue and black - this advert type is not used very well in Sydney 2009 yellow pages - very few use the 10% graduated colour - see our ad design re a 4UD multi-spot colour and 4UP black & YP yellow

 
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